Platform

See the operation as it happens.

Build dashboards, reports, and KPIs from the same billing and operational records Kiwid uses to run the business, so teams work from one consistent view of performance.

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Core capabilities

Analytics & Dashboards

Configure the core once, then apply it consistently across the products, workflows, and teams that depend on it.

Dashboards & Scorecards

Bring the most important operational and financial metrics into one view.

Applied in practice

  • Monitor billing operations

    Track billing runs, invoice volumes, exceptions, adjustments, and completion status.

  • Track receivables performance

    Monitor open balances, aging, collections progress, disputes, and promises to pay.

  • Watch settlement activity

    See settlement batches, payable obligations, exceptions, approvals, and payment status.

  • Give leadership a clear view

    Surface revenue, collection, reconciliation, and operational KPIs without rebuilding reports manually.

Operational Reporting

Create reports directly from the billing and operational records already managed in Kiwid.

Applied in practice

  • Run finance reports

    Report on invoices, receivables, adjustments, settlements, payables, and accounting activity.

  • Review operational performance

    Measure throughput, exceptions, backlog, resolution times, and workflow outcomes.

  • Support period close

    Produce the operational evidence needed to review billing, reconciliation, settlement, and finance activity.

  • Analyze historical trends

    Compare performance across periods, markets, products, customers, or operational teams.

Metrics & KPIs

Define and monitor the measures that matter to each part of the operation.

Applied in practice

  • Track revenue operations KPIs

    Monitor billed value, collections, outstanding receivables, adjustments, and recovery.

  • Measure billing quality

    Track billing exceptions, reruns, adjustments, and successful completion rates.

  • Monitor collection effectiveness

    Measure aging, recovery rates, delinquency, promises to pay, and collection outcomes.

  • Track operational health

    Measure queue sizes, processing times, exception rates, approval times, and unresolved work.

Filters, Drilldowns & Segmentation

Move from a high-level metric to the underlying records without leaving the operating context.

Applied in practice

  • Analyze by market

    Compare billing, collections, settlement, or revenue performance across countries and business units.

  • Segment by product or customer

    Break down performance by product, plan, customer segment, account, or contract.

  • Investigate exceptions

    Drill from a dashboard metric into the billing runs, invoices, payments, or cases behind it.

  • Compare operating dimensions

    Filter by channel, team, currency, status, time period, or other configurable dimensions.

Scheduled Reports & Exports

Deliver operational information where and when teams need it.

Applied in practice

  • Automate recurring reports

    Generate scheduled finance, collections, billing, or operational reports without manual preparation.

  • Support close and review cycles

    Export structured data and evidence for finance reviews, audit, or period-end processes.

  • Share operational data

    Deliver filtered reports to teams without giving every stakeholder access to the full platform.

  • Feed downstream analysis

    Export trusted operational records into BI, data warehouse, or reporting environments.

Role-Based Views

Give each team a view of the same operating record tailored to the decisions they need to make.

Applied in practice

  • Give finance the financial view

    Focus on receivables, reconciliation, settlement, accounting, and close activity.

  • Give operations the work view

    Surface exceptions, queues, approvals, workflow status, and unresolved issues.

  • Give collections the recovery view

    Focus on aging, delinquency, collection cases, payment arrangements, and outcomes.

  • Give leadership the performance view

    Present business-level KPIs, trends, risks, and operational bottlenecks.

Modernize your operational visibility